Airline-Initiated Changes
Sometimes there can be changes to your order initiated by the airline, for example a flight being delayed.
We record every one of these changes so that you can view them all or for an order. You can filter changes for a specific order using the order_id parameter.
Each airline-initiated change contains an added and removed field. Added contains the updated slices following the change. These slices and their segments may have a new ID based on the change.
Removed contains a list of slices and their segments as they were before the change.
Schema
The ISO 8601 datetime at which an action was taken
Example:
"2022-01-17T10:12:14.545Z"List of updated slices and segments following the change. These slices and segments may each have a new ID as a result of the changes.
The ISO 8601 datetime at which we detected the airline-initiated change
Example:
"2020-04-11T15:48:11.642Z"List of slices and segments as they were before the change.
The ISO 8601 datetime at which the airline-initiated change was last updated
Example:
"2020-01-17T10:12:14.545Z"Update an airline-initiated change
This endpoint is only available to those airline-initiated changes that Duffel cannot accept on behalf of the customer. Duffel is unable to accept an airline-initiated change when these two conditions aretrue: the order was booked with the merchant's IATA number and Duffel is unable to accept the airline-initiated change programatically. In this case you, the customer, are responsible to resolve airline-initiated changes concerning this order (e.g. by contacting the airline directly). Once these have been resolved, you need to inform us of the action taken so we can mark it accordingly in our system.
URL parameters
Endpoint
PATCH https://api.duffel.com/air/airline_initiated_changes/{id}
Request
curl -X PATCH --compressed "https://api.duffel.com/air/airline_initiated_changes/{id}" \-H "Accept-Encoding: gzip" \-H "Accept: application/json" \-H "Duffel-Version: v2" \-H "Authorization: Bearer <YOUR_ACCESS_TOKEN>" \-d '{"data": {"action_taken": "accepted"}}'
Response
{"data": {"updated_at": "2020-01-17T10:12:14.545Z","removed": [{"segments": [{"stops": [{"id": "sto_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","airport": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]}}],"passengers": [{"seat": {"name": "Exit row seat","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"designator": "14B"},"passenger_id": "passenger_0","cabin_class_marketing_name": "Economy Basic","cabin_class": "economy","baggages": [{"type": "checked","quantity": 1}]}],"origin_terminal": "B","origin": {"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}},"operating_carrier_flight_number": "4321","operating_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"marketing_carrier_flight_number": "1234","marketing_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"id": "seg_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","distance": "424.2","destination_terminal": "5","destination": {"time_zone": "America/New_York","name": "John F. Kennedy International Airport","longitude": -73.778519,"latitude": 40.640556,"id": "arp_jfk_us","icao_code": "KJFK","iata_country_code": "US","iata_code": "JFK","iata_city_code": "NYC","city_name": "New York","city": {"name": "New York","id": "cit_nyc_us","iata_country_code": "US","iata_code": "NYC"}},"departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","aircraft": {"name": "Airbus Industries A380","id": "arc_00009UhD4ongolulWd91Ky","iata_code": "380"}}],"origin_type": "airport","origin": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"id": "sli_00009htYpSCXrwaB9Dn123","fare_brand_name": "Basic","duration": "PT02H26M","destination_type": "airport","destination": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"conditions": {"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}}}],"order_id": "ord_00009hthhsUZ8W4LxQgkjo","id": "aic_00001876aqC8c5umZmrRds","created_at": "2020-04-11T15:48:11.642Z","available_actions": ["accept","cancel","change"],"added": [{"segments": [{"stops": [{"id": "sto_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","airport": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]}}],"passengers": [{"seat": {"name": "Exit row seat","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"designator": "14B"},"passenger_id": "passenger_0","cabin_class_marketing_name": "Economy Basic","cabin_class": "economy","baggages": [{"type": "checked","quantity": 1}]}],"origin_terminal": "B","origin": {"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}},"operating_carrier_flight_number": "4321","operating_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"marketing_carrier_flight_number": "1234","marketing_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"id": "seg_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","distance": "424.2","destination_terminal": "5","destination": {"time_zone": "America/New_York","name": "John F. Kennedy International Airport","longitude": -73.778519,"latitude": 40.640556,"id": "arp_jfk_us","icao_code": "KJFK","iata_country_code": "US","iata_code": "JFK","iata_city_code": "NYC","city_name": "New York","city": {"name": "New York","id": "cit_nyc_us","iata_country_code": "US","iata_code": "NYC"}},"departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","aircraft": {"name": "Airbus Industries A380","id": "arc_00009UhD4ongolulWd91Ky","iata_code": "380"}}],"origin_type": "airport","origin": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"id": "sli_00009htYpSCXrwaB9Dn123","fare_brand_name": "Basic","duration": "PT02H26M","destination_type": "airport","destination": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"conditions": {"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}}}],"action_taken_at": "2022-01-17T10:12:14.545Z","action_taken": "accepted"}}
Endpoint
POST https://api.duffel.com/air/airline_initiated_changes/{id}/actions/accept
Request
curl -X POST --compressed "https://api.duffel.com/air/airline_initiated_changes/{id}/actions/accept" \-H "Accept: application/json" \-H "Accept-Encoding: gzip" \-H "Duffel-Version: v2" \-H "Authorization: Bearer <YOUR_ACCESS_TOKEN>"
Response
{"data": {"updated_at": "2020-01-17T10:12:14.545Z","removed": [{"segments": [{"stops": [{"id": "sto_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","airport": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]}}],"passengers": [{"seat": {"name": "Exit row seat","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"designator": "14B"},"passenger_id": "passenger_0","cabin_class_marketing_name": "Economy Basic","cabin_class": "economy","baggages": [{"type": "checked","quantity": 1}]}],"origin_terminal": "B","origin": {"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}},"operating_carrier_flight_number": "4321","operating_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"marketing_carrier_flight_number": "1234","marketing_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"id": "seg_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","distance": "424.2","destination_terminal": "5","destination": {"time_zone": "America/New_York","name": "John F. Kennedy International Airport","longitude": -73.778519,"latitude": 40.640556,"id": "arp_jfk_us","icao_code": "KJFK","iata_country_code": "US","iata_code": "JFK","iata_city_code": "NYC","city_name": "New York","city": {"name": "New York","id": "cit_nyc_us","iata_country_code": "US","iata_code": "NYC"}},"departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","aircraft": {"name": "Airbus Industries A380","id": "arc_00009UhD4ongolulWd91Ky","iata_code": "380"}}],"origin_type": "airport","origin": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"id": "sli_00009htYpSCXrwaB9Dn123","fare_brand_name": "Basic","duration": "PT02H26M","destination_type": "airport","destination": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"conditions": {"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}}}],"order_id": "ord_00009hthhsUZ8W4LxQgkjo","id": "aic_00001876aqC8c5umZmrRds","created_at": 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List airline-initiated changes
Retrieves a list of all airline-initiated changes.
Query parameters
Filters airline-initiated changes by their order ID. Value must be a valid order ID. Check the Order schema for details.
Example:
"ord_00009hthhsUZ8W4LxQgkjo"Endpoint
GET https://api.duffel.com/air/airline_initiated_changes
Request
curl -X GET --compressed "https://api.duffel.com/air/airline_initiated_changes?order_id=ord_00009hthhsUZ8W4LxQgkjo" \-H "Accept: application/json" \-H "Accept-Encoding: gzip" \-H "Duffel-Version: v2" \-H "Authorization: Bearer <YOUR_ACCESS_TOKEN>"
Response
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