Duffel Lockup

Cookies policy

Last updated on Fri, 20 Oct 2023 14:36:08 GMT


We, Duffel Technology Limited, a company incorporated and registered in England and Wales with company number 11188295, whose registered office is situated at 3rd Floor, 100 Clifton Street, London, EC2A 4TP, United Kingdom, understand and respect the importance of your privacy and we are committed to safeguarding your personal information. Please read this Cookies Policy in conjunction with our Privacy Policy.

Information About Our Use of Cookies

Our website https://duffel.com/ uses cookies to distinguish you from other users of our web site. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

What Are Cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Cookies ensure a consistent and efficient experience for users of the site. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are, either for a single visit or for multiple visits.

Two types of cookies are used on this web site - session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

Cookies allow us to obtain information regarding users of our site which essentially helps us to provide you with a better user experience and tailor our services to your individual needs. We may collect information such as your IP address, web browser details and online activity. We will not however collect or store any of your passwords or other highly sensitive data.

By using our website with your browser settings adjusted to accept all cookies, we will take this to mean that you want to use our products and services, and that you consent to our use of cookies and other technologies as described in this Cookies Policy.

The Cookies That We Use

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.

  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie NamePurposePlace of ProcessingAdditional Links
Tag ManagementAs part of our need to use cookies for basic interactions & functionalities Duffel uses Segment (Segment.io Inc) as a service to manage tags & scriptsUnited StatesPrivacy Policy
Measurement Duffel uses analytical cookies to measure traffic and analyze User behaviour with the goal of improving our Service.
Mixpanel is an analytics service provided by Mixpanel Inc
United States Privacy Policy
MeasurementDuffel uses analytical cookies to measure traffic and analyze User behaviour with the goal of improving the Service.
FullStory is an analytics and heat mapping service provided by FullStory, Inc.
FullStory maps how frequently Users interact with the different areas of Duffel, allowing the Owner to draw conclusions about their interests and preferences. FullStory further allows for the recording of mapping sessions making them available for later visual playback.
United StatesPrivacy Policy

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Objecting to Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

You can email privacy@duffel.com to contact our Data Protection Officer or exercise your data protection rights (including your right to object).