Order Change Offers

After you've searched for flights to add to your order by creating an order change request, we'll send information about the changes you want to make to the airline, which may return order change offers.

Each order change offer represents flights you can buy from the airline at a particular price that meets your search criteria.

You'll see slices inside the offers. Each slice will also include a list of one or more specific flights (called segments) that the airline is offering to get the passengers where they want to go.

change_total_amount
string

The amount that will be charged or returned to the original payment method if refunded, determined according to the fare conditions. This may be negative to reflect a refund.

Example: "90.80"
change_total_currency
stringnullable

The currency of the change_total_amount, as an ISO 4217 currency code. It will match your organisation's billing currency unless you’re using Duffel as an accredited IATA agent, in which case it will be in the currency provided by the airline (which will usually be based on the country where your IATA agency is registered).

Example: "GBP"
conditions
object

The conditions associated with this offer, describing the kinds of modifications you can make post-booking and any penalties that will apply to those modifications. This information assumes the condition is applied to all of the slices and passengers associated with this offer - for information at the slice level (e.g. "what happens if I just want to change the first slice?") refer to the slices. If a particular kind of modification is allowed, you may not always be able to take action through the Duffel API. In some cases, you may need to contact the Duffel support team or the airline directly.

created_at
datetime

The ISO 8601 datetime at which the offer was created

Example: "2020-01-17T10:12:14.545Z"
expires_at
datetime

The ISO 8601 datetime at which the offer will expire and no longer be usable to create an order

Example: "2020-01-17T10:42:14.545Z"
id
string

Duffel's unique identifier for the resource

Example: "oco_0000A3vUda8dKRtUSQPSXw"
live_mode
boolean

Whether the order change offer was created in live mode. This field will be set to true if the order change offer was created in live mode, or false if it was created in test mode.

Example: false
new_total_amount
stringnullable

The price of this offer if it was newly purchased

Example: "35.50"
new_total_currency
string

The currency of the new_total_amount, as an ISO 4217 currency code. It will match your organisation's billing currency unless you’re using Duffel as an accredited IATA agent, in which case it will be in the currency provided by the airline (which will usually be based on the country where your IATA agency is registered).

Example: "GBP"
order_change_id
stringnullable

The ID for an order change if one has already been created from this order change offer

Example: "oce_0000A4QasEUIjJ6jHKfhHU"
penalty_total_amount
stringnullable

The penalty imposed by the airline for making this change

Example: "10.50"
penalty_total_currency
stringnullable

The currency of the penalty_total_amount, as an ISO 4217 currency code. It will match your organisation's billing currency unless you’re using Duffel as an accredited IATA agent, in which case it will be in the currency provided by the airline (which will usually be based on the country where your IATA agency is registered).

Example: "GBP"
private_fares
list

The private fares applied on this offer.

refund_to
enum

Where the refund, once confirmed, will be sent.

Possible values: "original_form_of_payment", "airline_credits", or "voucher"
slices
object

The slices within an order change that are being added to and/or removed from the order

updated_at
datetime

The ISO 8601 datetime at which the offer was last updated

Example: "2020-01-17T10:12:14.545Z"

Retrieves an order change offer by its ID

URL parameters

id
stringrequired

Duffel's unique identifier for the resource

Example: "oco_0000A3vUda8dKRtUSQPSXw"

Endpoint

GET https://api.duffel.com/air/order_change_offers/{id}

Request

curl -X GET --compressed "https://api.duffel.com/air/order_change_offers/{id}" \
-H "Accept-Encoding: gzip" \
-H "Accept: application/json" \
-H "Duffel-Version: v1" \
-H "Authorization: Bearer <YOUR_ACCESS_TOKEN>"

Response

{
"data": {
"updated_at": "2020-01-17T10:12:14.545Z",
"slices": {
"remove": [
{
"segments": [
{
"passengers": [
{
"seat": {
"name": "Exit row seat",
"disclosures": [
"Do not seat children in exit row seats",
"Do not seat passengers with special needs in exit row seats"
],
"designator": "14B"
},
"passenger_id": "passenger_0",
"cabin_class_marketing_name": "Economy Basic",
"cabin_class": "economy",
"cabin": {
"name": "economy",
"marketing_name": "Economy Basic",
"amenities": {
"wi-fi": {
"cost": "free",
"available": "true"
},
"seat": {
"pitch": "32",
"legroom": "standard"
},
"power": {
"available": "true"
}
}
},
"baggages": [
{
"type": "checked",
"quantity": 1
}
]
}
],
"origin_terminal": "B",
"origin": {
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
}
},
"operating_carrier_flight_number": "4321",
"operating_carrier": {
"name": "British Airways",
"logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg",
"logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg",
"id": "arl_00001876aqC8c5umZmrRds",
"iata_code": "BA",
"conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"
},
"marketing_carrier_flight_number": "1234",
"marketing_carrier": {
"name": "British Airways",
"logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg",
"logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg",
"id": "arl_00001876aqC8c5umZmrRds",
"iata_code": "BA",
"conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"
},
"id": "seg_00009htYpSCXrwaB9Dn456",
"duration": "PT02H26M",
"distance": "424.2",
"destination_terminal": "5",
"destination": {
"time_zone": "America/New_York",
"name": "John F. Kennedy International Airport",
"longitude": -73.778519,
"latitude": 40.640556,
"id": "arp_jfk_us",
"icao_code": "KJFK",
"iata_country_code": "US",
"iata_code": "JFK",
"iata_city_code": "NYC",
"city_name": "New York",
"city": {
"name": "New York",
"id": "cit_nyc_us",
"iata_country_code": "US",
"iata_code": "NYC"
}
},
"departing_at": "2020-06-13T16:38:02",
"arriving_at": "2020-06-13T16:38:02",
"aircraft": {
"name": "Airbus Industries A380",
"id": "arc_00009UhD4ongolulWd91Ky",
"iata_code": "380"
}
}
],
"origin_type": "airport",
"origin": {
"type": "airport",
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
},
"airports": [
{
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
}
}
]
},
"id": "sli_00009htYpSCXrwaB9Dn123",
"fare_brand_name": "Basic",
"duration": "PT02H26M",
"destination_type": "airport",
"destination": {
"type": "airport",
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
},
"airports": [
{
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
}
}
]
}
}
],
"add": [
{
"segments": [
{
"passengers": [
{
"seat": {
"name": "Exit row seat",
"disclosures": [
"Do not seat children in exit row seats",
"Do not seat passengers with special needs in exit row seats"
],
"designator": "14B"
},
"passenger_id": "passenger_0",
"cabin_class_marketing_name": "Economy Basic",
"cabin_class": "economy",
"cabin": {
"name": "economy",
"marketing_name": "Economy Basic",
"amenities": {
"wi-fi": {
"cost": "free",
"available": "true"
},
"seat": {
"pitch": "32",
"legroom": "standard"
},
"power": {
"available": "true"
}
}
},
"baggages": [
{
"type": "checked",
"quantity": 1
}
]
}
],
"origin_terminal": "B",
"origin": {
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
}
},
"operating_carrier_flight_number": "4321",
"operating_carrier": {
"name": "British Airways",
"logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg",
"logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg",
"id": "arl_00001876aqC8c5umZmrRds",
"iata_code": "BA",
"conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"
},
"marketing_carrier_flight_number": "1234",
"marketing_carrier": {
"name": "British Airways",
"logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg",
"logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg",
"id": "arl_00001876aqC8c5umZmrRds",
"iata_code": "BA",
"conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"
},
"id": "seg_00009htYpSCXrwaB9Dn456",
"duration": "PT02H26M",
"distance": "424.2",
"destination_terminal": "5",
"destination": {
"time_zone": "America/New_York",
"name": "John F. Kennedy International Airport",
"longitude": -73.778519,
"latitude": 40.640556,
"id": "arp_jfk_us",
"icao_code": "KJFK",
"iata_country_code": "US",
"iata_code": "JFK",
"iata_city_code": "NYC",
"city_name": "New York",
"city": {
"name": "New York",
"id": "cit_nyc_us",
"iata_country_code": "US",
"iata_code": "NYC"
}
},
"departing_at": "2020-06-13T16:38:02",
"arriving_at": "2020-06-13T16:38:02",
"aircraft": {
"name": "Airbus Industries A380",
"id": "arc_00009UhD4ongolulWd91Ky",
"iata_code": "380"
}
}
],
"origin_type": "airport",
"origin": {
"type": "airport",
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
},
"airports": [
{
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
}
}
]
},
"id": "sli_00009htYpSCXrwaB9Dn123",
"fare_brand_name": "Basic",
"duration": "PT02H26M",
"destination_type": "airport",
"destination": {
"type": "airport",
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
},
"airports": [
{
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
}
}
]
}
}
]
},
"private_fares": [
{
"type": "corporate",
"tracking_reference": "ABN:2345678",
"tour_code": "578DFL",
"corporate_code": "FLX53"
}
],
"penalty_total_currency": "GBP",
"penalty_total_amount": "10.50",
"order_change_id": "oce_0000A4QasEUIjJ6jHKfhHU",
"new_total_currency": "GBP",
"new_total_amount": "35.50",
"live_mode": false,
"id": "oco_0000A3vUda8dKRtUSQPSXw",
"expires_at": "2020-01-17T10:42:14.545Z",
"created_at": "2020-01-17T10:12:14.545Z",
"conditions": {
"refund_before_departure": {
"penalty_currency": "GBP",
"penalty_amount": "100.00",
"allowed": true
},
"change_before_departure": {
"penalty_currency": "GBP",
"penalty_amount": "100.00",
"allowed": true
}
},
"change_total_currency": "GBP",
"change_total_amount": "90.80"
}
}

Returns a list of order change offers for a given order change requestID

Query parameters

after
string

A cursor pointing to the previous page of records. For more information on how to paginate through records, see the Pagination section.

Example: "g2wAAAACbQAAABBBZXJvbWlzdC1LaGFya2l2bQAAAB="
before
string

A cursor pointing to the next page of records. For more information on how to paginate through records, see the Pagination section.

Example: "g2wAAAACbQAAABBBZXJvbWlzdC1LaGFya2l2bQAAAB="
limit
integer

The maximum number of records to return per page. Defaults to 50. May be set to any integer between 1 and 200. For more information on how to paginate through records, see the Pagination section.

Example: 1
Default value: 50
order_change_request_id
stringrequired

The ID of your order change request

Example: "ocr_0000A3bQP9RLVfNUcdpLpw"
sort
enum

By default, the offers will be returned sorted by ID in ascending order. This parameter allows you to sort the list of offers by change_total_amount or total_duration. By default the sorting order will be ascending, if you wish to sort in descending order a - will need to be prepended to the sorting attribute (i.e: -change_total_amount).

Possible values: "change_total_amount" or "total_duration"
max_connections
integer

Allows to filter the offers list by the maximum number of connections in a given offer. e.g. a return flight with three flights outbound and a direct inbound flight would be filtered out if max_connections=1 was passed.

Example: 0
Default value: 1

Endpoint

GET https://api.duffel.com/air/order_change_offers

Request

curl -X GET --compressed "https://api.duffel.com/air/order_change_offers?after=g2wAAAACbQAAABBBZXJvbWlzdC1LaGFya2l2bQAAAB=&before=g2wAAAACbQAAABBBZXJvbWlzdC1LaGFya2l2bQAAAB=&limit=1&order_change_request_id=ocr_0000A3bQP9RLVfNUcdpLpw&sort=change_total_amount&max_connections=0" \
-H "Accept-Encoding: gzip" \
-H "Accept: application/json" \
-H "Duffel-Version: v1" \
-H "Authorization: Bearer <YOUR_ACCESS_TOKEN>"

Response

{
"meta": {
"limit": 50,
"after": "g2wAAAACbQAAABBBZXJvbWlzdC1LaGFya2l2bQAAAB="
},
"data": [
{
"updated_at": "2020-01-17T10:12:14.545Z",
"slices": {
"remove": [
{
"segments": [
{
"passengers": [
{
"seat": {
"name": "Exit row seat",
"disclosures": [
"Do not seat children in exit row seats",
"Do not seat passengers with special needs in exit row seats"
],
"designator": "14B"
},
"passenger_id": "passenger_0",
"cabin_class_marketing_name": "Economy Basic",
"cabin_class": "economy",
"cabin": {
"name": "economy",
"marketing_name": "Economy Basic",
"amenities": {
"wi-fi": {
"cost": "free",
"available": "true"
},
"seat": {
"pitch": "32",
"legroom": "standard"
},
"power": {
"available": "true"
}
}
},
"baggages": [
{
"type": "checked",
"quantity": 1
}
]
}
],
"origin_terminal": "B",
"origin": {
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
}
},
"operating_carrier_flight_number": "4321",
"operating_carrier": {
"name": "British Airways",
"logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg",
"logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg",
"id": "arl_00001876aqC8c5umZmrRds",
"iata_code": "BA",
"conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"
},
"marketing_carrier_flight_number": "1234",
"marketing_carrier": {
"name": "British Airways",
"logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg",
"logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg",
"id": "arl_00001876aqC8c5umZmrRds",
"iata_code": "BA",
"conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"
},
"id": "seg_00009htYpSCXrwaB9Dn456",
"duration": "PT02H26M",
"distance": "424.2",
"destination_terminal": "5",
"destination": {
"time_zone": "America/New_York",
"name": "John F. Kennedy International Airport",
"longitude": -73.778519,
"latitude": 40.640556,
"id": "arp_jfk_us",
"icao_code": "KJFK",
"iata_country_code": "US",
"iata_code": "JFK",
"iata_city_code": "NYC",
"city_name": "New York",
"city": {
"name": "New York",
"id": "cit_nyc_us",
"iata_country_code": "US",
"iata_code": "NYC"
}
},
"departing_at": "2020-06-13T16:38:02",
"arriving_at": "2020-06-13T16:38:02",
"aircraft": {
"name": "Airbus Industries A380",
"id": "arc_00009UhD4ongolulWd91Ky",
"iata_code": "380"
}
}
],
"origin_type": "airport",
"origin": {
"type": "airport",
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
},
"airports": [
{
"time_zone": "Europe/London",
"name": "Heathrow",
"longitude": -141.951519,
"latitude": 64.068865,
"id": "arp_lhr_gb",
"icao_code": "EGLL",
"iata_country_code": "GB",
"iata_code": "LHR",
"iata_city_code": "LON",
"city_name": "London",
"city": {
"name": "London",
"id": "cit_lon_gb",
"iata_country_code": "GB",
"iata_code": "LON"
}
}
]
},
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