Orders
Once you've searched for flights by creating an offer request, and you've chosen which offer you want to book, you'll then want to create an order.
To create an order, you just need to provide the offer ID, payment details and some additional information on the passengers (e.g. their full name and date of birth).
Schema
The available actions you can take on this order through our API. It's a list of zero or more of the following values:
Example:
["cancel","update"]The currency of the base_amount, as an ISO 4217 currency code.
It will match your organisation's billing currency unless you’re using Duffel as an accredited IATA agent, in which case it will be in the currency provided by the airline (which will usually be based on the country where your IATA agency is registered).
Example:
"GBP"The airline's reference for the order, sometimes known as a "passenger name record" (PNR) or "record locator". Your customers can use this to check in and manage their booking on the airline's website. Usually, this is made up of six alphanumeric characters, but airlines can have their own formats (for example, easyJet's booking references are 7 alphanumeric characters long and LATAM's references are made up of 13 alphanumeric characters beginning with LA.)
Example:
"RZPNX8"All carrier booking references (PNRs) associated with this order. This includes the primary booking reference as well as any additional references from other carriers involved in the booking.
A booking reference represents a passenger name record (PNR) or record locator issued by a carrier for an order
The ISO 8601 datetime at which the order was cancelled, if it has been cancelled
Example:
"2020-04-11T15:48:11.642Z"The conditions associated with this order, describing the kinds of modifications you can make to it and any penalties that will apply to those modifications.
This information assumes the condition is applied to all of the slices and passengers associated with this order - for information at the slice level (e.g. "what happens if I just want to change the first slice?") refer to the slices.
If a particular kind of modification is allowed, you may not always be able to take action through the Duffel API. In some cases, you may need to contact the Duffel support team or the airline directly.
The ISO 8601 datetime at which the order was created
Example:
"2020-04-11T15:48:11.642Z"Metadata contains a set of key-value pairs that you can attach to an object. It can be useful for storing additional information about the object, in a structured format. Duffel does not use this information. You should not store sensitive information in this field.
Example:
{"customer_prefs":"window seat","payment_intent_id":"pit_00009htYpSCXrwaB9DnUm2"}The slices that make up the itinerary of this order. One-way journeys can be expressed using one slice, whereas return trips will need two.
Airlines are always the source of truth for orders. The orders returned in the Duffel API are a view of those orders. This field is the ISO 8601 datetime at which the order was last synced with the airline. If this datetime is in the last minute you can consider the order up to date.
Example:
"2020-04-11T15:48:11Z"The airline's breakdown of tax_amount by tax code.
The list is empty when the airline gives us no usable itemisation. Treat an empty list as "no breakdown available" rather than "no tax".
Each line is in the currency the airline quoted it in, which is given per line. Where Duffel converts the price into your billing currency, that currency differs from tax_currency, so the lines cannot be compared with tax_amount without converting them.
Even in a single currency, the lines can add up to less than tax_amount: a line the airline quoted without a code, a currency or an amount is dropped, and some airlines itemise only part of the tax they charge. Do not reconcile against it, and do not use it to compute a total.
A line's name is the short label for the charge and its description the fuller explanation of what it is and who levies it.
A line's name, description and carrier_imposed are all nullable, and are null for a tax code we cannot yet classify.
The currency of the tax_amount, as an ISO 4217 currency code.
It will match your organisation's billing currency unless you’re using Duffel as an accredited IATA agent, in which case it will be in the currency provided by the airline (which will usually be based on the country where your IATA agency is registered).
Example:
"GBP"The currency of the total_amount, as an ISO 4217 currency code.
It will match your organisation's billing currency, with two exceptions. If the order was paid using a card or airline credit, it will be the currency the airline charged in, even if the offer you booked showed your billing currency. If you’re using Duffel as an accredited IATA agent, it will be the currency provided by the airline (usually based on the country where your IATA agency is registered).
Example:
"GBP"Some paid orders are eligible to be voided, typically within the first 24 hours after payment. An order that is cancelled within this window is eligible for a full refund. Note that orders created near to the initial departure date i.e. within 7 days may not be eligible for void. This field is the ISO 8601 datetime at which the shall no longer be eligible to be void, after which any refunds shall be subject to the conditions on the order.
Example:
"2020-04-11T15:48:11Z"Endpoint
GET https://api.duffel.com/air/orders/{id}
Request
curl -X GET --compressed "https://api.duffel.com/air/orders/{id}" \-H "Accept-Encoding: gzip" \-H "Accept: application/json" \-H "Duffel-Version: v2" \-H "Authorization: Bearer <YOUR_ACCESS_TOKEN>"
Response
{"data": {"void_window_ends_at": "2020-04-11T15:48:11Z","users": ["icu_00009htyDGjIfajdNBZRlw"],"type": "instant","total_currency": "GBP","total_amount": "90.80","tax_currency": "GBP","tax_breakdown": [{"name": "UK Air Passenger Duty","description": "UK Air Passenger Duty, an excise duty charged on each passenger departing from a UK airport, banded by distance and cabin.","currency": "GBP","code": "GB","carrier_imposed": false,"amount": "26.00"}],"tax_amount": "30.20","synced_at": "2020-04-11T15:48:11Z","slices": [{"segments": [{"stops": [{"id": "sto_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","airport": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]}}],"passengers": [{"seat": {"name": "Exit row seat","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"designator": "14B"},"passenger_id": "passenger_0","cabin_class_marketing_name": "Economy Basic","cabin_class": "economy","baggages": [{"type": "checked","quantity": 1}]}],"origin_terminal": "B","origin": {"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}},"operating_carrier_flight_number": "4321","operating_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"marketing_carrier_flight_number": "1234","marketing_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"id": "seg_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","distance": "424.2","destination_terminal": "5","destination": {"time_zone": "America/New_York","name": "John F. 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"EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"id": "sli_00009htYpSCXrwaB9Dn123","fare_brand_name": "Basic","duration": "PT02H26M","destination_type": "airport","destination": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": 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["seg_00009hj8USM7Ncg31cB456"],"quantity": 1,"passenger_ids": ["pas_00009hj8USM7Ncg31cBCLL"],"metadata": {"designator": "14B","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"name": "Exit row seat"},"id": "ser_00009UhD4ongolulWd9123"}],"payment_status": {"price_guarantee_expires_at": "2020-01-17T10:42:14.545Z","payment_required_by": "2020-01-17T10:42:14.545Z","paid_at": "2020-01-17T10:42:14.545Z","awaiting_payment": true},"passengers": [{"type": "adult","title": "mrs","phone_number": "+442080160509","loyalty_programme_accounts": [{"airline_iata_code": "BA","account_number": "12901014"}],"infant_passenger_id": "pas_00009hj8USM8Ncg32aTGHL","id": "pas_00009hj8USM7Ncg31cBCLL","given_name": "Amelia","gender": "f","family_name": "Earhart","born_on": "1987-07-24"}],"owner": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"offer_id": "off_00009htYpSCXrwaB9DnUm0","metadata": {"customer_prefs": "window seat","payment_intent_id": "pit_00009htYpSCXrwaB9DnUm2"},"live_mode": false,"id": "ord_00009hthhsUZ8W4LxQgkjo","documents": [{"unique_identifier": "1252106312810","type": "electronic_ticket","passenger_ids": ["pas_00009hj8USM7Ncg31cBCLL"]}],"created_at": "2020-04-11T15:48:11.642Z","content": "self_managed","conditions": {"refund_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true},"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}},"changes": [{"slices": {"remove": [{"segments": [{"passengers": [{"seat": {"name": "Exit row seat","disclosures": ["Do not 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"https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"marketing_carrier_flight_number": "1234","marketing_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"id": "xxx_00009hthhsUZ8W4LxQgkjo","duration": "PT02H26M","distance": "424.2","destination_terminal": "5","destination": {"time_zone": "America/New_York","name": "John F. 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Kennedy International Airport","longitude": -73.778519,"latitude": 40.640556,"id": "arp_jfk_us","icao_code": "KJFK","iata_country_code": "US","iata_code": "JFK","iata_city_code": "NYC","city_name": "New York","city": {"name": "New York","id": "cit_nyc_us","iata_country_code": "US","iata_code": "NYC"}},"departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","aircraft": {"name": "Airbus Industries A380","id": "arc_00009UhD4ongolulWd91Ky","iata_code": "380"}}],"origin_type": "airport","origin": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"id": "sli_00009htYpSCXrwaB9Dn123","fare_brand_name": "Basic","duration": "PT02H26M","destination_type": "airport","destination": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"conditions": {"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}}}],"action_taken_at": "2022-01-17T10:12:14.545Z","action_taken": "accepted"}]}}
Update a single order
Some order fields are updateable. Each field that can be updated is detailed in the request object.
URL parameters
Body parameters
Metadata contains a set of key-value pairs that you can attach to an object. It can be useful for storing additional information about the object, in a structured format. Duffel does not use this information. You should not store sensitive information in this field.
The metadata is a collection of key-value pairs, both of which are strings. You can store a maximum of 50 key-value pairs, where each key has a maximum length of 40 characters and each value has a maximum length of 500 characters.
Keys must only contain numbers, letters, dashes, or underscores.
To clear this field, set it to an empty object ({}).
Example:
{"customer_prefs":"window seat","payment_intent_id":"pit_00009htYpSCXrwaB9DnUm2"}Endpoint
PATCH https://api.duffel.com/air/orders/{id}
Request
curl -X PATCH --compressed "https://api.duffel.com/air/orders/{id}" \-H "Accept-Encoding: gzip" \-H "Accept: application/json" \-H "Duffel-Version: v2" \-H "Authorization: Bearer <YOUR_ACCESS_TOKEN>" \-d '{"data": {"users": ["icu_00009htyDGjIfajdNBZRlw"],"metadata": {"customer_prefs": "window seat","payment_intent_id": "pit_00009htYpSCXrwaB9DnUm2"}}}'
Response
{"data": {"void_window_ends_at": "2020-04-11T15:48:11Z","users": ["icu_00009htyDGjIfajdNBZRlw"],"type": "instant","total_currency": "GBP","total_amount": "90.80","tax_currency": "GBP","tax_breakdown": [{"name": "UK Air Passenger Duty","description": "UK Air Passenger Duty, an excise duty charged on each passenger departing from a UK airport, banded by distance and cabin.","currency": "GBP","code": "GB","carrier_imposed": false,"amount": "26.00"}],"tax_amount": "30.20","synced_at": "2020-04-11T15:48:11Z","slices": [{"segments": [{"stops": [{"id": "sto_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","airport": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]}}],"passengers": [{"seat": {"name": "Exit row seat","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"designator": "14B"},"passenger_id": "passenger_0","cabin_class_marketing_name": "Economy Basic","cabin_class": "economy","baggages": [{"type": "checked","quantity": 1}]}],"origin_terminal": "B","origin": {"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}},"operating_carrier_flight_number": "4321","operating_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"marketing_carrier_flight_number": "1234","marketing_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"id": "seg_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","distance": "424.2","destination_terminal": "5","destination": {"time_zone": "America/New_York","name": "John F. Kennedy International Airport","longitude": -73.778519,"latitude": 40.640556,"id": "arp_jfk_us","icao_code": "KJFK","iata_country_code": "US","iata_code": "JFK","iata_city_code": "NYC","city_name": "New York","city": {"name": "New York","id": "cit_nyc_us","iata_country_code": "US","iata_code": "NYC"}},"departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","aircraft": {"name": "Airbus Industries A380","id": "arc_00009UhD4ongolulWd91Ky","iata_code": "380"}}],"origin_type": "airport","origin": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"id": "sli_00009htYpSCXrwaB9Dn123","fare_brand_name": "Basic","duration": "PT02H26M","destination_type": "airport","destination": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"conditions": {"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}}}],"services": [{"type": "seat","total_currency": "GBP","total_amount": "15.00","segment_ids": ["seg_00009hj8USM7Ncg31cB456"],"quantity": 1,"passenger_ids": ["pas_00009hj8USM7Ncg31cBCLL"],"metadata": {"designator": "14B","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"name": "Exit row seat"},"id": "ser_00009UhD4ongolulWd9123"}],"payment_status": {"price_guarantee_expires_at": "2020-01-17T10:42:14.545Z","payment_required_by": "2020-01-17T10:42:14.545Z","paid_at": "2020-01-17T10:42:14.545Z","awaiting_payment": true},"passengers": [{"type": "adult","title": "mrs","phone_number": "+442080160509","loyalty_programme_accounts": [{"airline_iata_code": "BA","account_number": "12901014"}],"infant_passenger_id": "pas_00009hj8USM8Ncg32aTGHL","id": "pas_00009hj8USM7Ncg31cBCLL","given_name": "Amelia","gender": "f","family_name": "Earhart","born_on": "1987-07-24"}],"owner": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"offer_id": "off_00009htYpSCXrwaB9DnUm0","metadata": {"customer_prefs": "window seat","payment_intent_id": "pit_00009htYpSCXrwaB9DnUm2"},"live_mode": false,"id": "ord_00009hthhsUZ8W4LxQgkjo","documents": [{"unique_identifier": "1252106312810","type": "electronic_ticket","passenger_ids": ["pas_00009hj8USM7Ncg31cBCLL"]}],"created_at": "2020-04-11T15:48:11.642Z","content": "self_managed","conditions": {"refund_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true},"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}},"changes": [{"slices": {"remove": [{"segments": [{"passengers": [{"seat": {"name": "Exit row seat","disclosures": ["Do not 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"https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"marketing_carrier_flight_number": "1234","marketing_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"id": "xxx_00009hthhsUZ8W4LxQgkjo","duration": "PT02H26M","distance": "424.2","destination_terminal": "5","destination": 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Kennedy International Airport","longitude": -73.778519,"latitude": 40.640556,"id": "arp_jfk_us","icao_code": "KJFK","iata_country_code": "US","iata_code": "JFK","iata_city_code": "NYC","city_name": "New York","city": {"name": "New York","id": "cit_nyc_us","iata_country_code": "US","iata_code": "NYC"}},"departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","aircraft": {"name": "Airbus Industries A380","id": "arc_00009UhD4ongolulWd91Ky","iata_code": "380"}}],"origin_type": "airport","origin": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"id": "sli_00009htYpSCXrwaB9Dn123","fare_brand_name": "Basic","duration": "PT02H26M","destination_type": "airport","destination": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"conditions": {"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}}}],"action_taken_at": "2022-01-17T10:12:14.545Z","action_taken": "accepted"}]}}
List orders
Retrieves a paginated list of all orders. The results may be returned in any order, unless a sorting parameter is provided.
Query parameters
A cursor pointing to the previous page of records. For more information on how to paginate through records, see the Pagination section.
Example:
"g2wAAAACbQAAABBBZXJvbWlzdC1LaGFya2l2bQAAAB="A cursor pointing to the next page of records. For more information on how to paginate through records, see the Pagination section.
Example:
"g2wAAAACbQAAABBBZXJvbWlzdC1LaGFya2l2bQAAAB="The maximum number of records to return per page. Defaults to 50.
May be set to any integer between 1 and 200. For more information on how to paginate through records, see the Pagination section.
Example:
1Default value:
50By default, orders aren't returned in any specific order. This parameter
allows you to sort the list of orders by the payment_required_by, total_amount,
created_at, or next_departure.
If you wish to sort in descending order, a - prefix will be needed (e.g. -payment_required_by).
When sorting by next departure (next_departure), flown orders will be last.
Possible values:
"payment_required_by", "total_amount", "created_at", or "next_departure"Filters the returned orders by owner.id. Values must be valid airline.ids. Check the Airline schema for details.
Example:
["arl_00009VME7DBKeMags5CliQ","arl_00009VME7DCOaPRQvNhcMu"]Filters the returned orders by origin. Values must be valid origin identifiers. Check the Order schema for details.
Orders will be included if any of their slices matches the given criteria.
Example:
["arp_lhr_gb","arp_jfk_us"]Filters the returned orders by destination. Values must be valid destination identifiers. Check the Order schema for details.
Orders will be included if any of their slices matches the given criteria.
Example:
["arp_lhr_gb","arp_jfk_us"]Filters the returned orders by departure datetime. Orders will be included if any of their segments matches the given criteria.
Filters the returned orders by arrival datetime. Orders will be included if any of their segments matches the given criteria.
Filters the returned orders by creation datetime.
Filters the returned orders by passengers' family_name and given_name.
Orders will be included if any of their passengers matches any of the given names. Matches are case insensitive, and include partial matches.
For example, ?passenger_name[]=roger will return orders for both Anna Rogers and Roger Smith.
Example:
["Earhart","Smith"]Endpoint
GET https://api.duffel.com/air/orders
Request
curl -X GET --compressed "https://api.duffel.com/air/orders?after=g2wAAAACbQAAABBBZXJvbWlzdC1LaGFya2l2bQAAAB=&before=g2wAAAACbQAAABBBZXJvbWlzdC1LaGFya2l2bQAAAB=&limit=1&booking_reference=RZPNX8&offer_id=off_00009htYpSCXrwaB9DnUm0&awaiting_payment=false&sort=payment_required_by&owner_id[]=arl_00009VME7DBKeMags5CliQ,arl_00009VME7DCOaPRQvNhcMu&origin_id[]=arp_lhr_gb,arp_jfk_us&destination_id[]=arp_lhr_gb,arp_jfk_us&departing_at=undefined&arriving_at=undefined&created_at=undefined&passenger_name[]=Earhart,Smith&requires_action=true&user_id=icu_00009htyDGjIfajdNBZRlw" \-H "Accept-Encoding: gzip" \-H "Accept: application/json" \-H "Duffel-Version: v2" \-H "Authorization: Bearer <YOUR_ACCESS_TOKEN>"
Response
{"meta": {"limit": 50,"after": "g2wAAAACbQAAABBBZXJvbWlzdC1LaGFya2l2bQAAAB="},"data": [{"void_window_ends_at": "2020-04-11T15:48:11Z","users": ["icu_00009htyDGjIfajdNBZRlw"],"type": "instant","total_currency": "GBP","total_amount": "90.80","tax_currency": "GBP","tax_breakdown": [{"name": "UK Air Passenger Duty","description": "UK Air Passenger Duty, an excise duty charged on each passenger departing from a UK airport, banded by distance and cabin.","currency": "GBP","code": "GB","carrier_imposed": false,"amount": "26.00"}],"tax_amount": "30.20","synced_at": "2020-04-11T15:48:11Z","slices": [{"segments": [{"stops": [{"id": "sto_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","airport": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]}}],"passengers": [{"seat": {"name": "Exit row seat","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"designator": "14B"},"passenger_id": "passenger_0","cabin_class_marketing_name": "Economy Basic","cabin_class": "economy","baggages": [{"type": "checked","quantity": 1}]}],"origin_terminal": "B","origin": {"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}},"operating_carrier_flight_number": "4321","operating_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"marketing_carrier_flight_number": "1234","marketing_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"id": "seg_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","distance": "424.2","destination_terminal": "5","destination": {"time_zone": "America/New_York","name": "John F. Kennedy International Airport","longitude": -73.778519,"latitude": 40.640556,"id": "arp_jfk_us","icao_code": "KJFK","iata_country_code": "US","iata_code": "JFK","iata_city_code": "NYC","city_name": "New York","city": {"name": "New York","id": "cit_nyc_us","iata_country_code": "US","iata_code": "NYC"}},"departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","aircraft": {"name": "Airbus Industries A380","id": "arc_00009UhD4ongolulWd91Ky","iata_code": "380"}}],"origin_type": "airport","origin": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"id": "sli_00009htYpSCXrwaB9Dn123","fare_brand_name": "Basic","duration": "PT02H26M","destination_type": "airport","destination": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"conditions": {"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}}}],"services": [{"type": "seat","total_currency": "GBP","total_amount": "15.00","segment_ids": ["seg_00009hj8USM7Ncg31cB456"],"quantity": 1,"passenger_ids": ["pas_00009hj8USM7Ncg31cBCLL"],"metadata": {"designator": "14B","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"name": "Exit row seat"},"id": "ser_00009UhD4ongolulWd9123"}],"payment_status": {"price_guarantee_expires_at": "2020-01-17T10:42:14.545Z","payment_required_by": "2020-01-17T10:42:14.545Z","paid_at": "2020-01-17T10:42:14.545Z","awaiting_payment": true},"passengers": [{"type": "adult","title": "mrs","phone_number": "+442080160509","loyalty_programme_accounts": [{"airline_iata_code": "BA","account_number": "12901014"}],"infant_passenger_id": "pas_00009hj8USM8Ncg32aTGHL","id": "pas_00009hj8USM7Ncg31cBCLL","given_name": "Amelia","gender": "f","family_name": "Earhart","born_on": "1987-07-24"}],"owner": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"offer_id": "off_00009htYpSCXrwaB9DnUm0","metadata": {"customer_prefs": "window seat","payment_intent_id": "pit_00009htYpSCXrwaB9DnUm2"},"live_mode": false,"id": "ord_00009hthhsUZ8W4LxQgkjo","documents": [{"unique_identifier": "1252106312810","type": "electronic_ticket","passenger_ids": ["pas_00009hj8USM7Ncg31cBCLL"]}],"created_at": "2020-04-11T15:48:11.642Z","content": "self_managed","conditions": {"refund_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true},"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}},"changes": [{"slices": {"remove": [{"segments": [{"passengers": [{"seat": {"name": "Exit row seat","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"designator": "14B"},"passenger_id": "passenger_0","cabin_class_marketing_name": "Economy Basic","cabin_class": "economy","baggages": [{"type": "checked","quantity": 1}]}],"origin_terminal": "B","origin": {"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}},"operating_carrier_flight_number": "4321","operating_carrier": {"name": "British Airways","logo_symbol_url": 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Kennedy International Airport","longitude": -73.778519,"latitude": 40.640556,"id": "arp_jfk_us","icao_code": "KJFK","iata_country_code": "US","iata_code": "JFK","iata_city_code": "NYC","city_name": "New York","city": {"name": "New York","id": "cit_nyc_us","iata_country_code": "US","iata_code": "NYC"}},"departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","aircraft": {"name": "Airbus Industries A380","id": "arc_00009UhD4ongolulWd91Ky","iata_code": "380"}}],"origin_type": "airport","origin": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"id": "sli_00009htYpSCXrwaB9Dn123","fare_brand_name": "Basic","duration": "PT02H26M","destination_type": "airport","destination": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"conditions": {"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}}}],"action_taken_at": "2022-01-17T10:12:14.545Z","action_taken": "accepted"}]}]}
Create an order
Creates a booking with an airline based on an offer.
Orders are usually paid at the time of creation, but can be held,
and paid for at a later date if the offer supports it (see
offer.payment_requirements.requires_instant_payment).
To create an order and pay for it at the same time, specify a
payments key with an appropriate value. Also, specify the type
key with a value of "instant".
To hold the order and pay for it later, specify the type as
"hold", omit the payments key. You'll then need to
complete payment after creating the order through the Create a payment
endpoint.
Airlines limit the number of passengers in a single order to ≤ 9.
When presenting an order confirmation to your customers (e.g. on screen or in an email), you should include
the booking_reference and details of the full itinerary and show the full name of the operating carrier
of each segment (slices[].segments[].operating_carrier.name) in order to comply
with US regulations.
Please see the Order creation response handling documentation for more information on possible responses and how to handle them.
Validation errors
| Field | Code | Description |
|---|---|---|
payments | payments_not_allowed_for_order_type | You’ve included a payments key for a hold order, but the key should be omitted. |
services | services_not_allowed_for_order_type | You’ve included services for a hold order, but they’re not currently supported. |
services | intended_services_conflict | The services you’ve included don’t match the intended_services the offer was priced with. |
type | not_valid_with_selected_offer | The type is not valid with selected offer because either requires_instant_payment is true or the payment_required_by is in the past. |
Fraud rejections
Note: fraud rejections are an opt-in preview feature. This error is only returned to organisations that have opted in while the feature is in preview. If you would like it enabled, get in touch with the Duffel support team.
When enabled, a request assessed as high risk for fraud is rejected with a 422 status and
an error with a type of fraud_error and a code of high_fraud_risk. This rejection is
final: do not retry the request.
We recommend handling this error whether or not you have opted in, so that your integration is ready when the feature is enabled more widely.
Body parameters
Metadata contains a set of key-value pairs that you can attach to an object. It can be useful for storing additional information about the object, in a structured format. Duffel does not use this information. You should not store sensitive information in this field.
The metadata is a collection of key-value pairs, both of which are strings. You can store a maximum of 50 key-value pairs, where each key has a maximum length of 40 characters and each value has a maximum length of 500 characters.
Keys must only contain numbers, letters, dashes, or underscores.
Example:
{"payment_intent_id":"pit_00009htYpSCXrwaB9DnUm2"}Endpoint
POST https://api.duffel.com/air/orders
Request
curl -X POST --compressed "https://api.duffel.com/air/orders" \-H "Accept-Encoding: gzip" \-H "Accept: application/json" \-H "Content-Type: application/json" \-H "Duffel-Version: v2" \-H "x-duffel-device-ip: 93.184.216.34" \-H "x-duffel-device-user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:150.0) Gecko/20100101 Firefox/150.0" \-H "Authorization: Bearer <YOUR_ACCESS_TOKEN>" \-d '{"data": {"users": ["icu_00009htyDGjIfajdNBZRlw"],"type": "instant","services": [{"quantity": 1,"id": "ase_00009hj8USM7Ncg31cB123"}],"selected_offers": ["off_00009htyDGjIfajdNBZRlw"],"payments": [{"type": "balance","three_d_secure_session_id": "3ds_0000AWr2XsTRIF1Vp34gh5","currency": "GBP","amount": "30.20"}],"passengers": [{"user_id": "icu_00009htyDGjIfajdNBZRlw","title": "mrs","phone_number": "+442080160509","infant_passenger_id": "pas_00009hj8USM8Ncg32aTGHL","identity_documents": [{"unique_identifier": "19KL56147","type": "passport","issuing_country_code": "GB","expires_on": "2025-04-25"}],"id": "pas_00009hj8USM7Ncg31cBCLL","given_name": "Amelia","gender": "f","family_name": "Earhart","email": "[email protected]","born_on": "1987-07-24"}],"metadata": {"payment_intent_id": "pit_00009htYpSCXrwaB9DnUm2"}}}'
Response
{"data": {"void_window_ends_at": "2020-04-11T15:48:11Z","users": ["icu_00009htyDGjIfajdNBZRlw"],"type": "instant","total_currency": "GBP","total_amount": "90.80","tax_currency": "GBP","tax_breakdown": [{"name": "UK Air Passenger Duty","description": "UK Air Passenger Duty, an excise duty charged on each passenger departing from a UK airport, banded by distance and cabin.","currency": "GBP","code": "GB","carrier_imposed": false,"amount": "26.00"}],"tax_amount": "30.20","synced_at": "2020-04-11T15:48:11Z","slices": [{"segments": [{"stops": [{"id": "sto_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","airport": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]}}],"passengers": [{"seat": {"name": "Exit row seat","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"designator": "14B"},"passenger_id": "passenger_0","cabin_class_marketing_name": "Economy Basic","cabin_class": "economy","baggages": [{"type": "checked","quantity": 1}]}],"origin_terminal": "B","origin": {"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}},"operating_carrier_flight_number": "4321","operating_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"marketing_carrier_flight_number": "1234","marketing_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"id": "seg_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","distance": "424.2","destination_terminal": "5","destination": {"time_zone": "America/New_York","name": "John F. Kennedy International Airport","longitude": -73.778519,"latitude": 40.640556,"id": "arp_jfk_us","icao_code": "KJFK","iata_country_code": "US","iata_code": "JFK","iata_city_code": "NYC","city_name": "New York","city": {"name": "New York","id": "cit_nyc_us","iata_country_code": "US","iata_code": "NYC"}},"departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","aircraft": {"name": "Airbus Industries A380","id": "arc_00009UhD4ongolulWd91Ky","iata_code": "380"}}],"origin_type": "airport","origin": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"id": "sli_00009htYpSCXrwaB9Dn123","fare_brand_name": "Basic","duration": "PT02H26M","destination_type": "airport","destination": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"conditions": {"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}}}],"services": [{"type": "seat","total_currency": "GBP","total_amount": "15.00","segment_ids": ["seg_00009hj8USM7Ncg31cB456"],"quantity": 1,"passenger_ids": ["pas_00009hj8USM7Ncg31cBCLL"],"metadata": {"designator": "14B","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"name": "Exit row seat"},"id": "ser_00009UhD4ongolulWd9123"}],"payment_status": {"price_guarantee_expires_at": "2020-01-17T10:42:14.545Z","payment_required_by": "2020-01-17T10:42:14.545Z","paid_at": "2020-01-17T10:42:14.545Z","awaiting_payment": true},"passengers": [{"type": "adult","title": "mrs","phone_number": "+442080160509","loyalty_programme_accounts": [{"airline_iata_code": "BA","account_number": "12901014"}],"infant_passenger_id": "pas_00009hj8USM8Ncg32aTGHL","id": "pas_00009hj8USM7Ncg31cBCLL","given_name": "Amelia","gender": "f","family_name": "Earhart","born_on": "1987-07-24"}],"owner": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"},"offer_id": "off_00009htYpSCXrwaB9DnUm0","metadata": {"customer_prefs": "window seat","payment_intent_id": "pit_00009htYpSCXrwaB9DnUm2"},"live_mode": false,"id": "ord_00009hthhsUZ8W4LxQgkjo","documents": [{"unique_identifier": "1252106312810","type": "electronic_ticket","passenger_ids": ["pas_00009hj8USM7Ncg31cBCLL"]}],"created_at": "2020-04-11T15:48:11.642Z","content": "self_managed","conditions": {"refund_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true},"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}},"changes": [{"slices": {"remove": [{"segments": [{"passengers": [{"seat": {"name": "Exit row seat","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"designator": "14B"},"passenger_id": "passenger_0","cabin_class_marketing_name": "Economy Basic","cabin_class": "economy","baggages": [{"type": "checked","quantity": 1}]}],"origin_terminal": "B","origin": {"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}},"operating_carrier_flight_number": "4321","operating_carrier": {"name": "British Airways","logo_symbol_url": 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Kennedy International Airport","longitude": -73.778519,"latitude": 40.640556,"id": "arp_jfk_us","icao_code": "KJFK","iata_country_code": "US","iata_code": "JFK","iata_city_code": "NYC","city_name": "New York","city": {"name": "New York","id": "cit_nyc_us","iata_country_code": "US","iata_code": "NYC"}},"departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","aircraft": {"name": "Airbus Industries A380","id": "arc_00009UhD4ongolulWd91Ky","iata_code": "380"}}],"origin_type": "airport","origin": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"id": "sli_00009htYpSCXrwaB9Dn123","fare_brand_name": "Basic","duration": "PT02H26M","destination_type": "airport","destination": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]},"conditions": {"change_before_departure": {"penalty_currency": "GBP","penalty_amount": "100.00","allowed": true}}}],"action_taken_at": "2022-01-17T10:12:14.545Z","action_taken": "accepted"}]}}
Add a service to an order
Adds services to an order.
Note this feature is currently not supported for order’s of type hold".
URL parameters
Endpoint
POST https://api.duffel.com/air/orders/{id}/services
Request
curl -X POST --compressed "https://api.duffel.com/air/orders/{id}/services" \-H "Accept-Encoding: gzip" \-H "Accept: application/json" \-H "Content-Type: application/json" \-H "Duffel-Version: v2" \-H "Authorization: Bearer <YOUR_ACCESS_TOKEN>" \-d '{"data": {"payment": {"type": "balance","currency": "GBP","amount": "30.20"},"add_services": [{"quantity": 1,"id": "ase_00009hj8USM7Ncg31cB123"}]}}'
Response
{"data": {"void_window_ends_at": "2020-04-11T15:48:11Z","users": ["icu_00009htyDGjIfajdNBZRlw"],"type": "instant","total_currency": "GBP","total_amount": "90.80","tax_currency": "GBP","tax_breakdown": [{"name": "UK Air Passenger Duty","description": "UK Air Passenger Duty, an excise duty charged on each passenger departing from a UK airport, banded by distance and cabin.","currency": "GBP","code": "GB","carrier_imposed": false,"amount": "26.00"}],"tax_amount": "30.20","synced_at": "2020-04-11T15:48:11Z","slices": [{"segments": [{"stops": [{"id": "sto_00009htYpSCXrwaB9Dn456","duration": "PT02H26M","departing_at": "2020-06-13T16:38:02","arriving_at": "2020-06-13T16:38:02","airport": {"type": "airport","time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]},"airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}}]}}],"passengers": [{"seat": {"name": "Exit row seat","disclosures": ["Do not seat children in exit row seats","Do not seat passengers with special needs in exit row seats"],"designator": "14B"},"passenger_id": "passenger_0","cabin_class_marketing_name": "Economy Basic","cabin_class": "economy","baggages": [{"type": "checked","quantity": 1}]}],"origin_terminal": "B","origin": {"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR","iata_city_code": "LON","city_name": "London","city": {"name": "London","id": "cit_lon_gb","iata_country_code": "GB","iata_code": "LON","airports": [{"time_zone": "Europe/London","name": "Heathrow","longitude": -141.951519,"latitude": 64.068865,"id": "arp_lhr_gb","icao_code": "EGLL","iata_country_code": "GB","iata_code": "LHR"}]}},"operating_carrier_flight_number": "4321","operating_carrier": {"name": "British Airways","logo_symbol_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-logo/BA.svg","logo_lockup_url": "https://assets.duffel.com/img/airlines/for-light-background/full-color-lockup/BA.svg","id": "arl_00001876aqC8c5umZmrRds","iata_code": "BA","conditions_of_carriage_url": "https://www.britishairways.com/en-gb/information/legal/british-airways/general-conditions-of-carriage"