Order fee
This fee is charged monthly for every confirmed order.
$3.00
per order
Pricing
Zero up-front costs
Flights API
Pay as you go pricing
Inclusive of order management
No commitments
$3.00
per confirmed order
Access it all through our API
Sign up→Not an IATA accredited agent?
Check our Serviced Content.
Have an enterprise use case?
Contact our Sales team.
Flights API
If you want to know more about our volume discounts contact us.
Paid Ancillary fee
This fee is charged monthly per paid ancillary.
$2.00
per paid ancillary
Excess search fee
This fee is charged monthly if you exceed a search to book ratio of 1500:1.
$0.005
Per excess search
1,500:1
SEARCH TO BOOK RATIO
Managed Content
Content fee
This fee is charged monthly as a percentage of your total order value.
If you don't have an IATA or ARC accreditation you can use ours.
1%
total order value
Payments API
Local cards
Pay this fee per transaction for local cards.
This fee is charged at the time payment is taken.
2.9%
Per successful charge
International cards
Pay this fee per transaction for any card outside of your continent.
This fee is charged at the time of payment.
Foreign Exchange (FX) fees where applicable.
3.9%
Per successful charge
Everything you need to grow
Your new toolkit for travel
Duffel helps businesses of all sizes provide fantastic flight booking experiences to their customers at every step of their travel journey.
Search & Book
Find and reserve flights for customers across a network of leading airlines.
Changes
Make changes to existing reservations using Duffel's API.
Cancel & Refund
Cancel a reservation and issue a timely refund using our API.
Paid Extras
Add extras to a customer's booking from extra leg room, to priority boarding, or checked bags.
Seat Selection
Allow your customers to select their seats on flights.
Payments
Charge your customers through our API and easily add your own margin to bookings.
Full Service Dashboard
Search, book, and manage flights using one powerful dashboard.
API Documentation
State of the art developer tools to for the optimum developer experience
Airline Content
We develop and manage direct relationships with top global airlines so you don't have to.
FAQ
Frequently Asked Questions
Haven't found what you're looking for? Try our API Documentation or Contact us
What if I want to use my own IATA or ARC accreditation?
That’s no problem! If you have your own accreditation and would like to use it please contact us to discuss pricing and next steps.
Alternatively, you can use our accreditation through our Managed Content. This includes access to our 5 IATAs worldwide with no need for any additional forms or up-front capital.
Why do you charge an excess search fee?
Excess Search is a fee that ensures you maintain a healthy search to book ratio of no more than 1500 searches to one booking where a search is an offer and a book is an order.
This fee is charged to make sure we can adequately cover the costs of processing your searches.
Example:
If you make 10 orders in a month, then you'll be allowed 10 * 1500 = 15000 searches free of charge. If you made 25,000 searches, then you'd pay (25000 - 15000) * $0.005 = $50
What are FX fees?
FX or Foreign Exchange fees are incurred if a currency conversion is required. We will charge 2% on the exchange rate.
How do I get enterprise pricing?
If you are existing travel seller and wish to discuss our enterprise pricing please contact us here.
Which countries are considered outside my continent for Payments API pricing?
Europe (including UK)
• All European cards are considered local, this includes cards from SEPA countries and cards from non-SEPA countries considered European by Stripe
• All non-European cards are considered international
United States
• Only US cards are considered local
• All non-US cards are considered international
Australia
• Only AU cards are considered local
• All non-AU cards are considered international