Duffel Lockup

Pay only for what you need.

Fee breakdown

Orders

This fee is charged monthly for every confirmed order.

$3.00

per order

Managed Content

This fee is charged monthly for every confirmed order.

1%

total order value

Duffel Links logo

Links

This fee is charged monthly and includes up to 50k links generated.

$99

per month

Ancillaries

This fee is charged monthly per paid ancillary.

$2.00

per paid ancillary

Excess search fee

This fee is charged monthly if you exceed a search to book ratio of 1500:1.

1500:1

search to book ratio

$0.005

per excess search

Payments

Only pay this if using our Payments API. Fee is per card transaction.

2.9%

per local
transaction

3.9%

per international
transaction

If you want to know more about our volume discounts, contact us

FAQS

Still have questions?

If you haven't found what you're looking for, try our API Documentation or Contact us.

What if I want to use my own IATA or ARC accreditation?

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That’s no problem! If you have your own accreditation and would like to use it please contact us to discuss pricing and next steps.
Alternatively, you can use our accreditation through our Managed Content. This includes access to our 5 IATAs worldwide with no need for any additional forms or up-front capital.

Why do you charge an excess search fee?

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Excess Search is a fee that ensures you maintain a healthy search to book ratio of no more than 1500 searches to one booking where a search is an offer and a book is an order.

This fee is charged to make sure we can adequately cover the costs of processing your searches.

Example:

If you make 10 orders in a month, then you'll be allowed 10 * 1500 = 15000 searches free of charge. If you made 25,000 searches, then you'd pay (25000 - 15000) * $0.005 = $50

What are FX fees?

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FX or Foreign Exchange fees are incurred if a currency conversion is required. We will charge 2% on the exchange rate.

How do I get enterprise pricing?

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If you are existing travel seller and wish to discuss our enterprise pricing please contact us here.

Which countries are considered outside my continent for Payments API pricing?

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Europe (including UK)

• All European cards are considered local, this includes cards from SEPA countries and cards from non-SEPA countries considered European by Stripe

• All non-European cards are considered international

United States

• Only US cards are considered local

• All non-US cards are considered international

Australia

• Only AU cards are considered local

• All non-AU cards are considered international

What is Links?

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Links is a low code solution where you can offer your customer a state-of-the-art flight booking experience, customised to your brand by generating one single link. Use up to 50k sessions per month on this plan.

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