Duffel Lockup
Order management

Give customers the flexibility they want

Manage booking changes and cancellations in just a few clicks.

A graphic visual on a pale yellow background shows that a flight booking has changed.

Manage flight schedule changes

Let customers change their flight and accept or reject airline-initiated changes without contacting the airline or your customer support team.

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A graphic visual on a pale blue background shows the ability to edit passenger account and share meal options and accessibility.

Process flight cancellations

Let customers cancel flights and see any associated costs without contacting the airline or your customer support team.

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Duffel powers teams around the world

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A graphic visual on a pale purple background shows the ability to swipe to cancel a flight from London to Amsterdam.

Update passenger information

Customise bookings with special meals, wheelchair accessibility, and more without contacting the airline.

Coming Soon

Try it out on your own for free today

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